Services

When things go wrong with your computer, I'll visit and fix the problem. If you've bought new technology, I'll set it up for you properly and securely. And I offer tuition so that you can get the most out of it all.

Here are some of the ways I help people every day:

New equipment setup

Make me your first call when you buy a new computer or printer - I'll help you choose the right laptop or desktop for your needs, and set it all up for you. I support both Windows computers and Apple Macs.

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Speed up a slow computer

It's frustrating how computers get slow after you've had them for a while. Normally though, you don't need to replace your computer. I can find out what's causing it to run slowly, and make it go faster.

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Smartphones and tablets

Need help with your iPhone, iPad or Android device? I can show you how to use your phone or tablet, and set up features like email and the cloud. Want to try some new apps - like audiobooks, Netflix or Facebook? Book an appointment with me for a tutorial on downloading apps.

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Printers

I can help you choose the right printer for your needs, then visit to install it for you, and show you how to use it. If your printer has stopped printing, give me a call and I'll get it working again.

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Password help

We all find passwords confusing, and if you're unlucky you can find yourself locked out of online accounts such as Gmail and iCloud. I'll show you how to reset your passwords and get back into those accounts, and I'll check that they are protected with extra security such as 2 factor authentication. I can also show you how to generate strong passwords and keep track of them.

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Upgrade to an SSD

Many computers store your data in a hard drive, and a slow hard drive is a common reason for a computer to run slowly. I can replace your hard drive with a newer, faster technology called SSD (solid state drive), without losing any of your data.

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Viruses and security

If you're concerned that your computer has been infected with a virus or malware, I will remove the infection and show you how to stay protected in future. I can also advise on what to do next if you've received suspicious emails.

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Annual service

Sometimes my customers tell me that they rely on their computer as much as their car or boiler. Because of this, I provide an annual service where I check over the computer's hardware and software, fix anything that's slowing it down, review its security, and run a backup.

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Smart Home technology

Nowadays there's more to the Internet than using a computer or an iPad. Smart speakers like the Amazon Echo and Google Home answer your questions and play your music. Smart TVs let you watch shows on demand through the iPlayer and Netflix. You can even control your home's lighting, heating and security. I can help you set up your smart home technology, and show you how to get the most out of it.

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And much more!

I can help you with all the odd problems you get on a computer, like when a software update goes wrong, or when your emails stop working. I can help with maintenance, like showing you how to make a backup of your files. And I can help you find solutions to meet your specific needs - such as assistive technology for the blind and visually impaired.

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Give me a call...

DW Computer Services
Oaktree Court Business Centre
Mill Lane
Ness
Neston
CH64 8TP

...or drop me a line

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